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Window company wants payment in full, upfront

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I have recently been quoted maintenance and repair on my windows at a total of £5,000.
The company have said because this is a "small amount" they require payment in full and upfront. 
This seems like a huge red flag to me. Can anybody give me advice?

Comments

  • kazwookie
    kazwookie Posts: 14,244 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Are they well known
    What are their T&C's
    What is in the contract
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  • comeandgo
    comeandgo Posts: 5,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No no no.  Maintenance and repair at £5,000 is some repair.  Have you had other quotes?  Is scaffolding to be used?  That would add a lot to a contract price.
  • FreeBear
    FreeBear Posts: 18,126 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    £5K is not a small amount for the vast majority of people.
    When I have windows fitted, the firm I'm using normally asks for a 20% deposit. The last round of works, didn't get asked for one.
    I'd suggest getting a few more quotes for the work as the figure given sounds excessive.
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  • what are you getting for 5k ? pay half tops and the rest on completion . if theyre doing repairs and maintenance theyre not even paying out for much normally

  • A_Lert
    A_Lert Posts: 609 Forumite
    500 Posts Third Anniversary Name Dropper
    Walk away. At best, they'll take the money and then you'll get messed around with them not caring about doing the work promptly. At worst, it's a con-artist who just takes the money and is never seen or heard again.
  • Doozergirl
    Doozergirl Posts: 34,074 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What does 'maintenance and repair' actually involve? 
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