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How best to switch from prepayment electricity meter to credit meter

2

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  • reheat
    reheat Posts: 2,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    t0rt0ise said:
    He needs to change supplier with the prepayment meter and then ask to change to a credit meter. I used EDF, they did mine but I didn't tell them I wanted to change meters until I was with them.
    Did you have to await expiry of a lock-in period on the PPM contract first, before you could switch to a credit meter with them.
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  • macman
    macman Posts: 53,129 Forumite
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    reheat said:
    t0rt0ise said:
    You do seem confused. PPM is a prepayment meter, so changing to another company, they use the same meter.
    Oh! I was assuming it meant Pay Per Month, as in direct debit  :). OK, I'll reread.
    No, that is called a credit meter.
    If it's a smart meter, it may not even need changing, it can simply be reset to run in credit meter mode.
    No free lunch, and no free laptop ;)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    reheat said:
    t0rt0ise said:
    He needs to change supplier with the prepayment meter and then ask to change to a credit meter. I used EDF, they did mine but I didn't tell them I wanted to change meters until I was with them.
    Did you have to await expiry of a lock-in period on the PPM contract first, before you could switch to a credit meter with them.
    There is no minimum term on a PPM that I'm aware of. 
    No free lunch, and no free laptop ;)
  • davidmcn
    davidmcn Posts: 23,596 Forumite
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    Would this not be better on the Energy forum?
  • I had the same situation, prepayment meter in social housing, had always previously had a credit meter.  No one would help except EDF.  I transferred my account to them, had to wait about six weeks with a prepayment meter, then changed it to a credit meter free of charge.  It meant I paid a slighly higher charge than the 'best' alternative charge.  I waited a few months and then changed supplier to a cheaper one.  But just changing from prepayment to credit meter saved me a lot of money, regardless of what is said about low prepayment rates.  I've never found prepayment to be cheaper than credit even when I had to do the same thing 18 months ago and the cap was in place.

    And, as long as you pay by direct debit and don't build up an unpaid balance, you will never lose your supply because you forgot to recharge your card/key or have to walk miles to find a shop that does paypoint (I dont' have a car).
  • reheat
    reheat Posts: 2,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    macman said:
    If it's a smart meter, it may not even need changing, it can simply be reset to run in credit meter mode.
    No I checked, the ACE9000 KBD is a dedicated prepayment-only meter.
    Favours are returned ... Trust is earned
    Reality is an illusion ... don't knock it
    There's a fine line between faith and arrogance ... Heaven only knows where the line is
    Being like everyone else when it's right, is as important as being different when it's right
    The interpretation you're most likely to believe, is the one you most want to believe
  • reheat
    reheat Posts: 2,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    davidmcn said:
    Would this not be better on the Energy forum?
    On reflection, yes. I'm a bit out of touch with MSE now, what is the best way to move it?
    Favours are returned ... Trust is earned
    Reality is an illusion ... don't knock it
    There's a fine line between faith and arrogance ... Heaven only knows where the line is
    Being like everyone else when it's right, is as important as being different when it's right
    The interpretation you're most likely to believe, is the one you most want to believe
  • reheat
    reheat Posts: 2,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had the same situation, prepayment meter in social housing, had always previously had a credit meter.  No one would help except EDF.  I transferred my account to them, had to wait about six weeks with a prepayment meter, then changed it to a credit meter free of charge.  It meant I paid a slighly higher charge than the 'best' alternative charge.  I waited a few months and then changed supplier to a cheaper one.  But just changing from prepayment to credit meter saved me a lot of money, regardless of what is said about low prepayment rates.  I've never found prepayment to be cheaper than credit even when I had to do the same thing 18 months ago and the cap was in place.

    And, as long as you pay by direct debit and don't build up an unpaid balance, you will never lose your supply because you forgot to recharge your card/key or have to walk miles to find a shop that does paypoint (I dont' have a car).
    Many thanks.
    Favours are returned ... Trust is earned
    Reality is an illusion ... don't knock it
    There's a fine line between faith and arrogance ... Heaven only knows where the line is
    Being like everyone else when it's right, is as important as being different when it's right
    The interpretation you're most likely to believe, is the one you most want to believe
  • @reheat I work for an energy company. Your son can switch to any supplier he wishes with his prepayment meter and once on supply with them can arrange a credit meter straight away. They cannot arrange the appointment to change the meter until the supply starts with them. Changing to another supplier takes around 18-21days. I hope this helps :)
  • reheat
    reheat Posts: 2,304 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @reheat I work for an energy company. Your son can switch to any supplier he wishes with his prepayment meter and once on supply with them can arrange a credit meter straight away. They cannot arrange the appointment to change the meter until the supply starts with them. Changing to another supplier takes around 18-21days. I hope this helps :)
    That's great! In which case you may know the answer to this: My son tells me that his current supplier, Spark Energy, said they would change his meter for free, but they can't do it because of him having night storage heaters. We can't fathom the logic of this - is it legit do you think? Is there some technical issue that makes it a problem, possibly even for a future supplier?
    Favours are returned ... Trust is earned
    Reality is an illusion ... don't knock it
    There's a fine line between faith and arrogance ... Heaven only knows where the line is
    Being like everyone else when it's right, is as important as being different when it's right
    The interpretation you're most likely to believe, is the one you most want to believe
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