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Historic Plevin Claim
Anybody else had their Plevin complaint reinvestigated after 18 odd months? It all seems a bit strange.
cheers
Comments
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Yes, they have.
Reviews are nothing unusual.1 -
Bizarre as to why are they reviewing it 18 months on, having settled it back in Jan 19.I hope they don’t want their settlement money back!0
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Because failings in processes are never revealed immediately, or they would not need reviewing.1
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I’m still confused. Does this mean they might be reassessing their financial compensation ?0
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They could be doing anything, phone them and ask or wait for your letter.helpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)1 -
I’ve tried to call them. The person who answered the phone didn't have access to the letter !brettcta said:They could be doing anything, phone them and ask or wait for your letter.0 -
Bizarre as to why are they reviewing it 18 months on, having settled it back in Jan 19.
Not at all Bizarre.
They could have identified a complaints handle doing things wrong in multiple cases and have undertaken a review of all cases reviewed by that individual. Finding the issue could take months or years and reviewing all the cases could take months or years.
I’m still confused. Does this mean they might be reassessing their financial compensation ?Potentially yes.
I’ve tried to call them. The person who answered the phone didn't have access to the letter !Reviews like this are not normally handled the same way as conventional complaints. It is often a pop-up team that does it who work outside of the usual complaints team bubble.
I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.1
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