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PPI info HSBC 2020

I've recently received a letter from HSBC saying that they made an error and didn't supply the info needed for me to claim against Royal Sun Alliance in time for the deadline.  What can I do and how should I word a reply to HSBC?  I also need to know how to approach Royal Sun Alliance. 

Comments

  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 August 2020 at 7:34AM
    To HSBC: thanks

    to RSA: here’s a letter from HSBC admitting they made an error, will you please consider accepting a complaint now through no fault of my own? Here are my complaint points: Xxxxxxxx, thank you
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
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