Smart parking charge notice the airport pub

rainbowdreams24

I received a PCN dated 24/08/20 for 'not purchasing the appropriate parking time or by remaining at the car park for longer than permitted' the date of parking was 01/08/20. The PCN included photographic evidence of entering the car park at 16.58 and of leaving the car park at 19.10. I purchased a ticket at 19.03 and paid for 2 hours so was over by 5 minutes (not including the time it took me to get back to my car after paying for the ticket and waiting on traffic to exit the car park). I have have the template from the newbies page to appeal online but could someone please advise me on whether I should attatch copy copy of the ticket confirming the time which I has paid for with my appeal? I have never appealed a ticket before so not sure if attaching the ticket will help my appeal or not.

The_Slithy_Tove

If you've read the NEWBIES thread, then you know that identifying the driver (even by implication) in your post is not wise. You should edit your post accordingly, referring to "the driver". No need to send a copy of the ticket - they know what was paid for, surely.

Which PPC is this?

And if it's a pub on the airport, then the land may well be covered by bylaws, in which case no POFA.

Umkomaas

The PCN included photographic evidence of entering the car park at 16.58 and of leaving the car park at 19.10. I purchased a ticket at 19.03 and paid for 2 hours so was over by 5 minutes 

Why did you take so long to purchase your ticket?  You only get 5 minutes to do so these days?

D_P_Dance

Read what Pete Wishart MP said recently in the House of commons about Smart Parking.

"I am sick and tired of receiving emails from people complaining about the behaviour of parking companies, telling me that they will never again visit Perth city centre because of the negative experience they had when they had the misfortune to end up in a car park operated by one of these companies. I have received more complaints about one car park in the city of Perth than about any other issue. That car park is operated by the lone ranger of the parking cowboys: the hated and appalling Smart Parking—I see that many other Members are unfortunate enough to have Smart Parking operating in their constituencies. It has reached the stage where one member of my staff now spends a good part of each day just helping my constituents and visitors to my constituency to navigate the appeals process.
…
The BPA does not have the ability to regulate these companies and has shown no sign whatsoever that it is trying to get on top of some of the sharper practices. The BPA gives a veneer of legitimacy to some of the more outlandish rogue operators by including them in their membership, allowing them to continue to operate. The Bill will oblige operators such as Smart Parking to amend their practices.

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.

Redx

The Airport pub is a pub near the end of the runway at Manchester , owned by Robinson's brewery I believe and is a well known trap for patrons with bad reviews on trip advisor

The blue text template should be used ,as keeper , no mention on who was driving

Yes add a note that WE purchased a ticket and a copy is enclosed

Download and read the BPA CoP , read clause 13 on grace periods , use this in any popla appeal if you get a code , plus other legal points

Complain to Robinson's brewery for a cancellation , plan A

Do not tell or infer who was driving to anyone , Smart do not comply with POFA so a keeper has no liability

Castle

Umkomaas said:

The PCN included photographic evidence of entering the car park at 16.58 and of leaving the car park at 19.10. I purchased a ticket at 19.03 and paid for 2 hours so was over by 5 minutes 

Why did you take so long to purchase your ticket?  You only get 5 minutes to do so these days?

Sounds like it's "Pay on Exit"; with a ticket purchased to cover the 2 hours from 17.03 to 19.03 followed by a 10 minute grace period to leave.

rainbowdreams24

Umkomaas said:

The PCN included photographic evidence of entering the car park at 16.58 and of leaving the car park at 19.10. I purchased a ticket at 19.03 and paid for 2 hours so was over by 5 minutes 

Why did you take so long to purchase your ticket?  You only get 5 minutes to do so these days?

We entered the pub first to check they had an available table and the manager told us we could pay when we left so long as we knew the time. The time at this point was 17.00. It took from 19.03 to 19.10 to leave as we had two young children with us who need to be walked back to the car and strapped into car seats.

Le_Kirk

Then as stated above, complain, complain and, if that doesn't work, complain again.  I wouldn't park in a pub/restaurant car park that charges ME for paying to give them MY money!

rainbowdreams24

The_Slithy_Tove said:

If you've read the NEWBIES thread, then you know that identifying the driver (even by implication) in your post is not wise. You should edit your post accordingly, referring to "the driver". No need to send a copy of the ticket - they know what was paid for, surely.

Which PPC is this?

And if it's a pub on the airport, then the land may well be covered by bylaws, in which case no POFA.

Thanks! I didnt realise not to mention in forum however I am really rubbish and struggling to figure out how to edit my post! 

The PPC was smart parking limited and it was for the airport pub Manchester which is at T3. Recently found multiple reviews from others visiting the pub who have also been issued with tickets so looks like this is happening on a regular basis.

rainbowdreams24

Redx said:

The Airport pub is a pub near the end of the runway at Manchester , owned by Robinson's brewery I believe and is a well known trap for patrons with bad reviews on trip advisor

The blue text template should be used ,as keeper , no mention on who was driving

Yes add a note that WE purchased a ticket and a copy is enclosed

Download and read the BPA CoP , read clause 13 on grace periods , use this in any popla appeal if you get a code , plus other legal points

Complain to Robinson's brewery for a cancellation , plan A

Do not tell or infer who was driving to anyone , Smart do not comply with POFA so a keeper has no liability

Great, Thank you for your help! 

Redx

As I said in my reply

You can win this on technicalities but not what happened on the day , pofa and grace periods and no landowner authority can easily win this , but not if the driver is divulged, making it more difficult

Walking your kids and getting them in the vehicle is still parking time !!

Follow my instructions earlier to win this on technicalities

Newbies cannot edit their own posts , so pm Soolin or Savvy to amend the post for you