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Debt collectors

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Hi Vodafone have sent me to the debt collectors for a 'non paid ' bill. This should not have happened as subscription was cancelled with no fees. This is not my fault and now today after months has finally been sorted but will this affect my credit rating and score. Extremely unhappy

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Lenders will view what is on your credit files, not your credit rating or score.  

    So you need to look at your files to avoid being unhappy.
  • How do I do this please
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    clemma said:
    Hi Vodafone have sent me to the debt collectors for a 'non paid ' bill. This should not have happened as subscription was cancelled with no fees. This is not my fault and now today after months has finally been sorted but will this affect my credit rating and score. Extremely unhappy
    Do remember that your rating and score are A the same and B no one except you can see the score/rating.

    Have a look on Experian, Equifax or the other CRA, it could be listed.
  • I will check that out. Thankyo
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    What subscription and cancelled how?
  • adamp87
    adamp87 Posts: 899 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    It’s with a Debt Collector they are just chasing for Vodafone.

    If you believe you cancelled the contract properly you need to contact Vodafone complaints about it see what they’ll do
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