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Buyer Cancellation and Paypal still charges me

hubb
hubb Posts: 2,511 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 25 August 2020 at 8:53PM in Ebay, auctions, car boot sales, post & parcels
A buyer purchased an item of which he paid £8.85, which I received £8.29 after Paypal fees. He then cancelled the sale and was refunded £8.59 when I agreed to let him cancel. So why have I lost out here ?

Comments

  • soolin
    soolin Posts: 75,006 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    hubb said:
    A buyer purchased an item of which he paid £8.85, which I received £8.29 after Paypal fees. He then cancelled the sale and was refunded £8.59 when I agreed to let him cancel. So why have I lost out here ?
    Paypal keep the fees even after cancellation or refunding , it changed about 4 months ago. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Rantband
    Rantband Posts: 294 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    hubb said:
    A buyer purchased an item of which he paid £8.85, which I received £8.29 after Paypal fees. He then cancelled the sale and was refunded £8.59 when I agreed to let him cancel. So why have I lost out here ?
    The buyer should have been refunded £8.85.
  • soolin
    soolin Posts: 75,006 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Rantband said:
    hubb said:
    A buyer purchased an item of which he paid £8.85, which I received £8.29 after Paypal fees. He then cancelled the sale and was refunded £8.59 when I agreed to let him cancel. So why have I lost out here ?
    The buyer should have been refunded £8.85.
    Quite right, I missed that. PayPal do show refunds strangely So it is likely that hubb has just misread the numbers. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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