Cancelling a Package Holiday due to Covid.

adsheaduk

We have a family holiday booked, a package holiday booked with Jet2 to Ibiza, its looking like their flights will still go ahead but my partner and myself can not afford to take the time off work to self isolate for two weeks upon return. Any advice? I’m not fussed about a full refund but I’m more than content with a credit note for the ful amount as I’m looking to book another holiday straight away for next year.

bradders1983

Telling us when it is would be a start?

Alan_Bowen

If you bought a package holiday with Jet2 Holidays it will be cancelled, if you bought a package from someone else who simply uses Jet2 as the airline, it may not be. Jet2 Holidays have followed FCO advice all summer so no reason to think they will change now, a number of online agencies such as On The Beach are refusing to cancel the flights and only offering partial refunds, so it depends who your booking is with

Time2Go_25

adsheaduk said:

We have a family holiday booked, a package holiday booked with Jet2 to Ibiza, its looking like their flights will still go ahead but my partner and myself can not afford to take the time off work to self isolate for two weeks upon return. Any advice? I’m not fussed about a full refund but I’m more than content with a credit note for the ful amount as I’m looking to book another holiday straight away for next year.

phone them and ask

basill

When are you going? the Important information drop down info on their homepge says holidays to Ibiza are cancelled up to 30 August.  If nothing changes this will be extended soon.
Jet 2 Manage your booking does not look very helpful for changing dates or refunds.   Make a cup of tea and find somewhere comfortable to sit while you wait for their customer service team to answer your call.