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Limit Cut

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Barclaycard of course my credit limits by about 75%.  However, in the last year my income has increased, my payments to Barclaycard have increased and my outgoings have decreased so I can't understand why they have done this.  They mention affordability in general terms but as I've been paying around twice of the minimum and have no other significant credit, I've proved that I can afford the payments.
I've tried talking to them on the phone but after three quarters of an hour hour-by-hour just got fobbed off with the offer of a call back within 10 days!
Anyone else experiencing this?  Any tips on getting it reconsidered?
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  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Yes, loads of people. They are reducing liabilities in the middle of a global pandemic, as is their right to do so.
  • MovingForwards
    MovingForwards Posts: 17,149 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Loads, plenty of threads on MSE about it.
    Mortgage started 2020, aiming to clear 31/12/2029.
  • Adams_Dad said:
    Barclaycard of course my credit limits by about 75%.  
    I think I may have had the biggest Barclay card cut ever1 From an £18000 limit (zreo balance, but used often) to....£250
    I recieved the letter the day after it had already actioned...

    Needless to say, I cancelled immediately via the secure chat, but I have to say I was surprised at the severity of the cut!

    Ah well!

  • No decrease on my account, but I won't be surprised if it's on the way.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Adams_Dad said:
     I've proved that I can afford the payments.

    Only has long as you have a job. Barclaycard will be actively derisking and reducing the possibility that people will spend money they don't have. Only to default on the debt. 
  • sourcrates
    sourcrates Posts: 31,487 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Lots of customers are seeing credit limits on their cards slashed by thousands of pounds, despite them not doing anything wrong, this is because banks are looking to reduce risk as the economy heads south, mainly due to COVID-19.
    Barclaycard are not alone in doing this, most lenders are doing the same thing, pulling up the drawbridge and doing what banks do best, look after number one.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Emmia
    Emmia Posts: 5,582 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    Adams_Dad said:
    Barclaycard of course my credit limits by about 75%.  However, in the last year my income has increased, my payments to Barclaycard have increased and my outgoings have decreased so I can't understand why they have done this.  They mention affordability in general terms but as I've been paying around twice of the minimum and have no other significant credit, I've proved that I can afford the payments.
    I've tried talking to them on the phone but after three quarters of an hour hour-by-hour just got fobbed off with the offer of a call back within 10 days!
    Anyone else experiencing this?  Any tips on getting it reconsidered?
    If you're only making twice the minimum payment, you're not clearing the balance in full - so I'd question the affordability of this debt.

    From Barclaycard's perspective you're probably someone at a higher risk of defaulting, and so unsurprisingly they're taking steps to reduce their exposure.
  • If you were paying the balance in full every month, you would be shown to be managing your debt fine and have no reason to have a limit cut, by paying less and getting interest every month it shows the bank you can't afford the lifestyle you are living (purely from a data point of view) so they have cut your limit to reduce the chance of you running up too much debt. You need to pay the balance off in full every month for a while and they may put it up again. I have a Barclaycard which I use as a balance transfer card, they put my limit UP this April by £1500, following an increase last year of the same amount. This is paid off on a fixed monthly amount of well over the minimum. I have 2 other cards both paid in full each month, neither have been reduced
  • Emmia said:
    Adams_Dad said:
    Barclaycard of course my credit limits by about 75%.  However, in the last year my income has increased, my payments to Barclaycard have increased and my outgoings have decreased so I can't understand why they have done this.  They mention affordability in general terms but as I've been paying around twice of the minimum and have no other significant credit, I've proved that I can afford the payments.
    I've tried talking to them on the phone but after three quarters of an hour hour-by-hour just got fobbed off with the offer of a call back within 10 days!
    Anyone else experiencing this?  Any tips on getting it reconsidered?
    If you're only making twice the minimum payment, you're not clearing the balance in full - so I'd question the affordability of this debt.

    From Barclaycard's perspective you're probably someone at a higher risk of defaulting, and so unsurprisingly they're taking steps to reduce their exposure.
    If you were paying the balance in full every month, you would be shown to be managing your debt fine and have no reason to have a limit cut, by paying less and getting interest every month it shows the bank you can't afford the lifestyle you are living (purely from a data point of view) so they have cut your limit to reduce the chance of you running up too much debt. You need to pay the balance off in full every month for a while and they may put it up again. I have a Barclaycard which I use as a balance transfer card, they put my limit UP this April by £1500, following an increase last year of the same amount. This is paid off on a fixed monthly amount of well over the minimum. I have 2 other cards both paid in full each month, neither have been reduced
    So how do those answers work for the people who DO pay off their balances in full and have had their limits cut?
  • Emmia
    Emmia Posts: 5,582 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 27 August 2020 at 7:52PM
    High utilisation with a high limit could also quickly become a risk of default if the holder loses their income, even if the balance is usually cleared each month. A provider might therefore decide to de risk that person too. 

    Past payment does not necessarily guarantee future payment
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