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Quote increased

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We got a quote £5600, from a company for a lightweight replacement Leka roof for our conservatory which we accepted and paid a deposit of £1500.  Company has now come back to us saying the glass panels have increased in price and they now want a further £1500 on top. They say if we don't pay the extra they will cancel and refund our deposit.  Can they do this or are they obliged to honour the quote.
Thanks

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the work has not yet started, then they can cancel and refund.
  • As above but that is one hell of an increase! At least your are getting all of your deposit back!
    Maybe, just once, someone will call me 'Sir' without adding, 'You're making a scene.'
  • Clive_Woody
    Clive_Woody Posts: 5,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • Doozergirl
    Doozergirl Posts: 34,075 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    I've seen people quote more.  New conservatory roofs seem to be all the rage.  

    I think it's daylight robbery and am in the wrong job.  
    Everything that is supposed to be in heaven is already here on earth.
  • Clive_Woody
    Clive_Woody Posts: 5,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    I've seen people quote more.  New conservatory roofs seem to be all the rage.  

    I think it's daylight robbery and am in the wrong job.  
    You have to be prepared to make all sorts of grand promises about making it usable all year round, heat retention, light weight, soundproof, etc.....then charge like a wounded bull
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    If youre replacing a polycarb roof for glass . If youre having a glass roof . even themal active blue seems steep and the performance isn't much better going that route for a better insulated roof tbf . Glass has gone up in price recently but without knowing whats involved I cant work out how much the glass would havew been to start in costs 
  • 7 grand for a roof????

    You can buy a whole conservatory for that!

    I would be running away but if you're happy with 5600 then tell them you're not prepared to pay any more than the original and see if they buckle.

    I wonder if this just another tactic to get you to part with even more money 
  • daugapils
    daugapils Posts: 28 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 1 March 2021 at 12:07AM
    £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    I was quoted  between £12k and £17k for replacing policarbonate roof with a solid one in a 4 x 5m conservatory so this is low in comparision, however I only checked approved installers
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    If you cancel and get your money back - what will it cost to have it done by someone else?
  • Clive_Woody
    Clive_Woody Posts: 5,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    daugapils said:
    £7100 for a replacement roof  :open_mouth:
    How big is your conservatory?
    I was quoted  between £12k and £17k for replacing policarbonate roof with a solid one in a 4 x 5m conservatory so this is low in comparision, however I only checked approved installers
    Approved by who?
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
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