Virgin flight to America

icklesurfer

I’m due to fly to LA on the 17th Sept. Up until recently I’ve been shielding due to an underlying condition and I’m also pregnant, so understandably I don’t want to get on an 11 hour flight to a country where covid is rife. 

Has anyone had any success in postponing their and getting vouchers To rebook?

Caz3121

Information is on their website https://flywith.virginatlantic.com/gb/en/news/coronavirus/no-change-fees-policy.html

jackieblack

Have you looked on their website?
It seems quite straightforward 🤷🏻‍♀️

“We understand that the travel restrictions currently in place may mean you need to change your plans, so we’ve got this covered. You may even decide to change your destination, or change the passenger names if you would like someone else to benefit from your booking, and that’s ok too.

To provide even more peace of mind and flexibility with your travel plans, you can choose to keep your ticket open as credit to use to rebook all the way up to 30th September 2022. There's no change fee, and if you choose to travel on the same route up to 30th November 2020, we’ll also waive any potential differences in the fare.

You can find all the details here”

https://flywith.virginatlantic.com/gb/en/news/coronavirus/travel-restrictions.html

happyandcontented

Sorry to piggyback your thread OP, but our flights with Virgin to NY are at the end of October and ideally we would like a refund as we won't want to travel that route for some time to come. There is no mention of refunds on either of those two links. I assume they will not fly so in that event we would be entitled to a refund I assume?

Caz3121

happyandcontented said:

There is no mention of refunds on either of those two links. I assume they will not fly so in that event we would be entitled to a refund I assume?

The links refer to situation where the flight still operates
If Virgin cancel the flights you would be entitled to refund https://flywith.virginatlantic.com/gb/en/at-the-airport/rebooking-after-flight-disruptions/flight-disruption-policy.html

happyandcontented

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

Our insurance would be void and we would be going against gov advice.

bradders1983

happyandcontented said:

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

Our insurance would be void and we would be going against gov advice.

The insurance would cover you in this situation, no?

jon81uk

happyandcontented said:

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

Our insurance would be void and we would be going against gov advice.

Claim on the insurance, assuming it covers no travel due to FCO advice.
I expect FCO advice not to travel the USA will continue well into 2021.

macman

happyandcontented said:

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

Our insurance would be void and we would be going against gov advice.

No, you are not. FCO advice is just that-advisory. Insurance is not a legal requirement to travel. If the flight operates, you are free to travel if you wish to.

Caz3121

happyandcontented said:

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

you would be entitled to a refund based on the original fare rules of the ticket. If you purchased a non-refundable ticket then an open ticket / credit is a good result (as you would usually only be getting some taxes back)

happyandcontented

macman said:

happyandcontented said:

If the flight still operates but the FCO advice still stands then are we not entitled to a refund?

Our insurance would be void and we would be going against gov advice.

No, you are not. FCO advice is just that-advisory. Insurance is not a legal requirement to travel. If the flight operates, you are free to travel if you wish to.

It is non-essential travel though. Who would go to the US without insurance?
Why would Virgin still fly under those circumstances?