50 days prior to contract expiring query

Dranny

Hi guys.

Simple query - I hope.

Contract ends 31/10/20. So currently 69 days away.

Does this mean I need to wait 20 days before BEGINNING the switch process?

Or - can I begin the switch process now, knowing it will take over 20 days to complete - and when it does, the switch date will be within 50 days of the end of my contract?

Hope someone can answer - my head hurts.

Gerry1

You can't rely on it taking over 20 days so you could well become a cropper if it turns out to be 17.

Dranny

Gerry1 said:

You can't rely on it taking over 20 days so you could well become a cropper if it turns out to be 17.

Thats a fair point @Gerry1

Ok, so I'll rephrase the question.

Does the 50 days count from when you start the switch or when it completes?

Robin9

Dranny said:

Does the 50 days count from when you start the switch or when it completes?

Neither  - its the notice your present supplier gives you that the tariff gives and you can then switch without penalty.

merchcon55

My post from another thread a few days ago:

https://www.moneysavingexpert.com/news/2018/05/energy-firm-reviewing-letters-after-exit-fees-error/

What ARE the rules?

Ofgem's rules state that customers must not be charged exit fees if they leave during or after the ‘switching window’, which is defined as "49 calendar days before a fixed-term contract ends".

You can apply to switch at any point during a fixed-term contract without having to pay exit fees, as long as the switch is actually completed during the switching window.


IT IS THE ACTUAL SWITCH DAY THAT MATTERS WHETHER YOU ARE CHARGED AN EXIT FEE - NOT THE DAY YOU APPLIED FOR THE SWITCH !!!!!  Personal experience TWICE backs this up.