Towergate Travel Insurance (sold by Sykes Cottages) - Ignoring me - Now sued them!

I took out a single trip policy in Dec 2019 with Towergate that was sold to me by Sykes cottages when I booked an extended family event for 10 people for Easter 2020.

I contacted them for advice and the single time I heard anything from them, was advice I should cancel the booking because if I deferred the booking they wouldn't cover future issues related to COVID-19.

Since then they have totally ignored my claim being sent by email and recorded delivery on 5 separate occasions. I have now made a county court claim (its really easy to do!) and they ignored all the letters relating to that, so I now have judgement against them. I'm just in the process of using court bailiffs to enforce this - they are behaving like a company that is about to go bust - yet check their Companies House accounts and they measure their cashflow in the hundreds of millions of pounds.

I wanted to highlight what a truly terrible company they are and to avoid them if at all possible,

Comments

  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 23 August 2020 at 12:05PM
    How on earth have you got a county court judgement against them already when the court system ground to a halt in March and hasnt got anywhere close to catching up?  🤔🤔🤔
  • pdel61
    pdel61 Posts: 985 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    How on earth have you got a county court judgement against them already when the court system ground to a halt in March and hasnt got anywhere close to catching up?  🤔🤔🤔
    I think we might be able to guess the answer to that. :open_mouth:
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    pdel61 said:
    How on earth have you got a county court judgement against them already when the court system ground to a halt in March and hasnt got anywhere close to catching up?  🤔🤔🤔
    I think we might be able to guess the answer to that. :open_mouth:
    Dont beat about the bush, tell us what you are suggesting here.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Bet the OP never took out a group travel insurance policy though. 
  • pdel61
    pdel61 Posts: 985 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    pdel61 said:
    How on earth have you got a county court judgement against them already when the court system ground to a halt in March and hasnt got anywhere close to catching up?  🤔🤔🤔
    I think we might be able to guess the answer to that. :open_mouth:
    Dont beat about the bush, tell us what you are suggesting here.
    I couldn't possibly say as my post would probably be deleted.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    pdel61 said:
    pdel61 said:
    How on earth have you got a county court judgement against them already when the court system ground to a halt in March and hasnt got anywhere close to catching up?  🤔🤔🤔
    I think we might be able to guess the answer to that. :open_mouth:
    Dont beat about the bush, tell us what you are suggesting here.
    I couldn't possibly say as my post would probably be deleted.
    Ok I will say it: you think the OP, making his first ever post, is lying and is merely posting as he has a grudge against the company in question?
  • sheramber
    sheramber Posts: 21,576 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Sykes Cottages refunded or amended the booking if the holiday was cancelled due to covid 19.
    No need to claim on insurance.
    of course of the OP cancelled , not Sykes, then he has no  claim.
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