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Mis sold insurance

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Hi
I hope somebody can please help me 
I bought a setter from scs 3 years ago and with it I paid £200 for insurance which I was led to believe covered anything that went wrong.  All the seams on the back cushions have come apart but when I have put in a claim I have been told the policy does not cover this ?
Does anybody know my rights please

Comments

  • dunstonh
    dunstonh Posts: 119,679 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    your "rights" are that you can complain about anything you like.  So, make a complaint if you think there has been a wrongdoing.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    jules58xx said:
    Hi
    I hope somebody can please help me 
    I bought a setter from scs 3 years ago and with it I paid £200 for insurance which I was led to believe covered anything that went wrong.  All the seams on the back cushions have come apart but when I have put in a claim I have been told the policy does not cover this ?
    Does anybody know my rights please
    You could always have read your policy to find out what is covered? But it appears from this LINK Stains and accidental damage?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
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