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Advice

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Looking for some advice please. I have signed up for a sporting event in April 2021 after paying £500 deposit with my credit card, and the organisers have stated that the remainder can not be paid by credit card due to the new credit card regulations and this has to be done by bank transfer. The company recently came out of administration. They stated I will be covered by their ATOL insurance. Any advice would be appreciated. Thanks 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 20 August 2020 at 10:40PM
    Yes, it's fine for them to accept or refuse any given payment method, even if their reasons for doing so are made up.
  • Would my payment be safe then in the event of the company going into administration if It is paid by bank transfer and not credit card? Thanks 
  • IMO no it would not unless the company that came out of administration was exactly the same as the one that went into administration.
    Same name same people running it same Companies house number if Limited.
    Any variance and you may well be giving your money away - a bank transfer does not give you any security at all.
    I would walk away.

    (if everything is exactly the same then you might get cover as you paid the deposit by credit card).
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Was the deposit paid before or after the company went into administration?
  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Assuming it is the same legal entity the fact you have paid part of it my credit card and the total unit price is over £100  then your credit card will still cover the purchase under S75 (which is more long winded than a charge back but actually greater protection).

    If you paid the deposit before they went into administration you do need to be extra careful that it is the same company...  its not uncommon for a new company to step in and buy elements of a struggling company, including its name, but not buy the whole company and so liability remains with the defunct company and the extra money paid to the new company with the same name is a new contract without S75 protection... company numbers are critical here.
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