STA Travel - latest Covid casualty?

Westin

The future of STA Travel is under threat after its parent company plans to file for administration.

 https://www.thescottishsun.co.uk/money/5952302/sta-travel-falls-into-adminstration/
STA holds an ATOL licence to make and sell 34,000 "packaged" holiday sales per year.   Thousands more of course will be non-packaged, non-ATOL protected flight only sales.

52 shops in the U.K. and hundreds of British jobs at risk. Very sad.

bagand96

Been in the game years and are a reputable agent.  Big name, will be sad if they go.  Just goes to show how devastating this crisis will be for the travel industry.

Alan_Bowen

There were redundancies at the end of 2019 so I suspect Covid19 was just the final straw but may not have been the real cause. I suspect few if any students booked to travel this summer and there may be few advance bookings to deal with, mainly flight only I suspect, but again huge numbers of staff out of work if the UK side isn't rescued

Kit1

We were traveling with them this year but due to covid our holiday was cancelled and we were in the process of arranging it for next year and at no time did they say there was a problem so l guess we will lose out on the money they had as our refund. 

Kibongi

We were due to travel in August this year and had already moved to August 2021as a result of COVID-19. Just checked our ATOL certificate and it says it covers flight and tour so hoping we will get a refund.

Westin

If you booked a package through STA Travel and have an ATOL certificate you fortunately have a financially protected holiday arrangement.  You will be able to claim a refund from the CAA. Give it a few days and check the STA and/or CAA website for claim information.

Kit1

Westin said:

If you booked a package through STA Travel and have an ATOL certificate you fortunately have a financially protected holiday arrangement.  You will be able to claim a refund from the CAA. Give it a few days and check the STA and/or CAA website for claim information.

Thank you.  This is fortunately this first time this has happened to us.  I guess it easy to find out how to claim through ATOL?  We booked flights and some accommodation through STA Travel and were in the process of moving it to next year but hadn't got very far as they were slow in getting back to us we didn't think anything of it as flights for next March/April onwards hadn't been sorted yet or so we were told.  Fingers crossed  it all works out.

Westin

Information now on the CAA.co.uk website -

https://www.caa.co.uk/ATOL-Failures/STA-Travel-Limited/

https://www.caa.co.uk/ATOL-protection/Make-an-ATOL-claim/Making-an-ATOL-claim/