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Equifax

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I have had a capital one credit card for over 5 Years but it has never shown on my Equifax account so companies like credit wise don't see the card. I also have my mobile on a contract and that doesn't show either. Is it the credit card company that informs Equifax or me and can I do it for free?

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  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Do they show elsewhere?
  • cymruchris
    cymruchris Posts: 5,562 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Not every financial institution reports every account to every credit reference agency - however I have a capital one card, and it is on my equifax report. It may be that when you opened your account, it was at a time when it was only reported to a single agency, and it may never have been changed when their internal policy changed. You could send them a secure message through your web browser to ask them why it's not on your equifax report and see how they reply.

    Also, not every mobile provider reports to all CRA's - who's your provider?
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