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Bill

Im on a card and key for my gas and electric meter and have recently changed supplier now I’m getting a final bill from my old supplier I don’t understand how this works has i use a card and key 

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,658 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Im on a card and key for my gas and electric meter and have recently changed supplier now I’m getting a final bill from my old supplier I don’t understand how this works has i use a card and key 

    Read it.  It will probably be just a summary along the lines of you've spent this much on topups, and used this amount of energy,
  • Im on a card and key for my gas and electric meter and have recently changed supplier now I’m getting a final bill from my old supplier I don’t understand how this works has i use a card and key 

    Read it.  It will probably be just a summary along the lines of you've spent this much on topups, and used this amount of energy,
    They have sent me a final bill asking them to phone and arrange a payment
  • Gerry1
    Gerry1 Posts: 10,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You could have been paying off debt as well as your energy use, so that will still have to be paid off.  This can happen if you were switched to pre-payment because you hadn't been paying your credit bills in full.
    Other possibilities include not topping up (e.g. because of very little usage of usage of gas in the summer but the ongoing daily charge kept adding up and wiped out the remaining credit) or inheriting a debt by using a previous occupier's old card.
  • Hasbeen
    Hasbeen Posts: 4,404 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Im on a card and key for my gas and electric meter and have recently changed supplier now I’m getting a final bill from my old supplier I don’t understand how this works has i use a card and key 

    Read it.  It will probably be just a summary along the lines of you've spent this much on topups, and used this amount of energy,
    They have sent me a final bill asking them to phone and arrange a payment
    Any debt that was transferred onto card/key?
    Final readings given? What does bill actually say usage wise?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
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