Attempted CC fraud through apple.com/bill

Had two texts at work today regarding suspicious activity regarding apple.com/bill. So through my phone app as not sure if genuine texts I locked all my bank cards with NatWest. Then I had a missed phone call but we're not supposed to use phones on the shop floor for personal calls. So contacted the bank tonight and they told me of 1 attempt at £0.00 and four at £89.99 for apple.com/bill.
None of those are me, I hate apple more than I hate goggle.

Bank advised me to contact apple after card now officially scrap and tell them of a fraud attempt using my cc details but I can't find how to do this. All I can see is apple pay (don't use)
or apple cc(?) (don't use) or anything apple (don't use).

Any ideas on a contact email address?

TIA
I'm writing a book on plagiarism. It wasn't my idea.
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Comments

  • You could call 0800 107 6285 which is the Apple App Store support number
  • Shakin_Steve
    Shakin_Steve Posts: 2,811 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    Find all the information you need about your Apple Online Store order. To modify, track or return your order, or simply update your account info, just go to the Order status page. For other enquiries, contact Apple Store Customer Service on 0800 048 0408.
    I came into this world with nothing and I've got most of it left.
  • Shakin_Steve
    Shakin_Steve Posts: 2,811 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    I came into this world with nothing and I've got most of it left.
  • born_again
    born_again Posts: 19,368 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Do you have a apple phone & apple pay account?
    Life in the slow lane
  • I don't use anything apple. Sorted now though. New card on the way and new pin.
    I have a sneaking suspicion of a small corner shop local to me where this card cloning (?) may have occurred, obviously no proof though.
    I'm writing a book on plagiarism. It wasn't my idea.
  • born_again
    born_again Posts: 19,368 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Do not get why if you have no link to apple you were asked to contact them, as there is noting apple could do. They will only talk to a account holder.

    If you had a apple account and they were showing in your account, Yes. Otherwise a waste of time and effort.
    Life in the slow lane
  • Elmer_BeFuddled
    Elmer_BeFuddled Posts: 312 Forumite
    Fourth Anniversary 100 Posts Photogenic Name Dropper
    edited 18 August 2020 at 7:27PM
    I assume because someone has/had an account with which they were attempting to use my cc for fraudulent activity.
    I'm writing a book on plagiarism. It wasn't my idea.
  • born_again
    born_again Posts: 19,368 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I assume because someone has/had an account with which they were attempting to use my cc for fraudulent activity.
    Apple will only speak to a actual account holder. So quoting your card number to them and your email. Would see them simply saying you do not have a account, therefor we can not give you any info.
    Life in the slow lane
  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Your bank has blocked them already, you have a new card, move on.
  • chistery said:
    Your bank has blocked them already, you have a new card, move on.
    I have. Luckily or wisely, I check all my bank accounts daily. From now on, just in case, wherever I can I will lock my cards until I need them.
    Isn't a proposed cashless society wonderful where some twonks can nick your details?
    I'm writing a book on plagiarism. It wasn't my idea.
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