Parking eye appeal? Driver didn’t leave vehicle?

bumble2020

Hi I have read through the newbies section but wasn’t sure whether I had grounds for appeal.  As the registered owner of the vehicle I have received the PCN. I however was not the driver at the time and have been informed the driver did not leave the vehicle but entered the car park to use google maps as they were away on holiday. Whilst in the car park they also attended to a 1year old not that this is relevant but means the stay was longer than a few minutes.  I believe the car park in question has been mentioned before on the forum as there is some uncertainty over who actually owns all of the land.

KeithP

Which car park?

Which parking company?

The keeper needs to send the blue text template appeal easily found in the first post of the NEWBIES thread. You must've seen it when you read the NEWBIES thread.

Send it unchanged - no need for additions or alterations.

Send it as the keeper.

bumble2020

Overcombe corner carpark in Weymouth by Parkingeye solutions.
i see the form but didn’t know if it was still applicable as some people have said you can no longer us the registered keeper card.

bumble2020

And also because no ticket was purchased as the car park was used as a safe area to look up directions 

Redx

Being the owner is irrelevant

You are the registered keeper with the DVLA

If Parking Eye complied with POFA then they can hold you responsible for the actions of your vehicle

The driver should have complied with the signage , the driver was on private property and failed to comply with the terms for parking , not getting out of the vehicle is irrelevant

It wasn't a safe area , it had cameras recording all vehicles entering and exiting

Fruitcake

Parkingeye solutions? Please double check and give us the precise and correct name of the PPC.

Redx

Sounds more like Premier Parking Solutions to me, not parking eye

Fruitcake

Overcombe corner car park is showing as being council owned, unless the OP means the Cafe Oasis car park that has dreadful revues about ParkingEye.

In future, if the driver needs to check directions or attend to a small child, do it on a public road, even if there are single or double yellow lines (as long as there are no kerb blips/no loading markings).

Never ever pull onto someone's private property unless you are going to observe the parking terms and conditions.

Parking includes nobody getting out of the car, so that bit is irrelevant.

Send the appeal template from the keeper as already advised. Check whether the NTK is or isn't PoFA compliant whilst you are at it.

Get pics of the site and signage and/or check google street view to see if there are any images there that might help.

KeithP

bumble2020 said:

i see the form but didn’t know if it was still applicable as some people have said you can no longer us the registered keeper card.

Oh yes, the blue text template appeal is still applicable.
I would not have mentioned it otherwise.

Your choice really. You can either follow the guidance offered in this forum, or listen to 'some people'.

What do 'some people' suggest you do?