Top Cashback Support

I have been a happy member of Top Cash Back for some 4 years now.
However, since around the middle of March, I have had a couple of issues which I am sure TCB can resolve, if only I can get in touch.
TCB have not been allowing the ability to raise a "Support Ticket" for some while, and their FAQs don't help (me, I hasten to add).
Can anyone comment on the Top Cash Back Support Ticket mechanism's status?  I really do need to raise my Support Tickets.

To:  Moderators
Sorry, I am new to this forum.  If this post can be cross-posted to other Categories, or placed in a more appropriate Category, that will be fine.

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