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Available Car Price Promise

Linzle1978
Posts: 2 Newbie
in Motoring
First time posting....apologies if this one has been covered previously.
I am purchasing a car from availablecar.com, with collection due this week.
I was advised by the sales person about a price promise, where I was told it must be the same spec car, similar mileage and must be at a main dealers or a car supermarket. Well I found one a few hundred ££s cheaper and called them. I was told to email the info across which did but unbeknown to me the email address I was given was not the correct one, however I did not get a bounce back email?! As I had not heard from them I called them the following day, however in the meantime the said car had sold, however I have a picture and the details so a simple phone call to the dealers would surely suffice?! However I am now being told that they cannot honour it as the car has sold and they cannot check on the details with the dealer now.
Conveniently the section for the T's and C's on the website was not working when I checked to look over them.
Where do I stand? Surely a price promise should be that. If it was a supermarket and the item was out of stock, surely they would still honour it. If it was 1000s I could understand but a few hundred quid which I would be putting back into the company as I was going to purchase an extra with the difference.
Any advice or help would be appreciated.
Thanks
I am purchasing a car from availablecar.com, with collection due this week.
I was advised by the sales person about a price promise, where I was told it must be the same spec car, similar mileage and must be at a main dealers or a car supermarket. Well I found one a few hundred ££s cheaper and called them. I was told to email the info across which did but unbeknown to me the email address I was given was not the correct one, however I did not get a bounce back email?! As I had not heard from them I called them the following day, however in the meantime the said car had sold, however I have a picture and the details so a simple phone call to the dealers would surely suffice?! However I am now being told that they cannot honour it as the car has sold and they cannot check on the details with the dealer now.
Conveniently the section for the T's and C's on the website was not working when I checked to look over them.
Where do I stand? Surely a price promise should be that. If it was a supermarket and the item was out of stock, surely they would still honour it. If it was 1000s I could understand but a few hundred quid which I would be putting back into the company as I was going to purchase an extra with the difference.
Any advice or help would be appreciated.
Thanks
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Comments
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have you read the reviews of availablecar...ignore trustpilot there are plenty of other sites with reviews
https://www.reviewcentre.com/reviews171749.html
looks like their t and c are still not viewable, that would be an avoid for me0 -
Linzle1978 said:Where do I stand? Surely a price promise should be that. If it was a supermarket and the item was out of stock, surely they would still honour it. If it was 1000s I could understand but a few hundred quid which I would be putting back into the company as I was going to purchase an extra with the difference.
Any advice or help would be appreciated.
ThanksNowhere. And if it were a supermarket and the item was out of stock they won't honour it when they get more stock if the promotion has ended.The margins car dealers are making are so thin that they may not even have a few hundred quid margin in it.
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Linzle1978 said:I was going to purchase an extra with the difference.
Any advice or help would be appreciated.
Thanks
Very often the products are poor and overpriced. Shop around online.
Is the car still good value? Do you have a strict timeline to buy the car? If not, I suggest you just set up alerts on AutoTrader and other websites and wait for another car to come up at a better price.
Car's do not have one set value. Even a car with the same trim, options, model year and mileage will vary depending on where and who is advertising it. You want to be looking out for those cars that are at the bottom end of the distribution.0 -
Why did the OP not simply buy the car that was cheaper?1
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Grumpy_chap said:Why did the OP not simply buy the car that was cheaper?
Did they send the T&Cs to the OP by email? The link on their website always reloads the same page as you are currently looking at. If the OP has had no opportunity to read their T&Cs then the OP cannot be bound by T&Cs to which they haven't read and agreed.0
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