Available Car Price Promise

First time posting....apologies if this one has been covered previously. 
I am purchasing a car from availablecar.com, with collection due this week. 
I was advised by the sales person about a price promise, where I was told it must be the same spec car, similar mileage and must be at a main dealers or a car supermarket. Well I found one a few hundred ££s cheaper and called them. I was told to email the info across which  did but unbeknown to me the email address I was given was not the correct one, however I did not get a bounce back email?! As I had not heard from them I called them the following day, however in the meantime the said car had sold, however I have a picture and the details so a simple phone call to the dealers would surely suffice?! However I am now being told that they cannot honour it as the car has sold and they cannot check on the details with the dealer now.
Conveniently the section for the T's and C's on the website was not working when I checked to look over them.
Where do I stand? Surely a price promise should be that. If it was a supermarket and the item was out of stock, surely they would still honour it. If it was 1000s I could understand but a few hundred quid which I would be putting back into the company as I was going to purchase an extra with the difference.
Any advice or help would be appreciated. 
Thanks 

Comments

  • photome
    photome Posts: 16,587 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    edited 12 August 2020 at 7:09AM
    have you read the reviews of availablecar...ignore  trustpilot there are plenty of other sites with reviews

    https://www.reviewcentre.com/reviews171749.html

    looks like their t and c are still not viewable, that would be an avoid for me
  • MinuteNoodles
    MinuteNoodles Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    Where do I stand? Surely a price promise should be that. If it was a supermarket and the item was out of stock, surely they would still honour it. If it was 1000s I could understand but a few hundred quid which I would be putting back into the company as I was going to purchase an extra with the difference.
    Any advice or help would be appreciated. 
    Thanks 
    Nowhere. And if it were a supermarket and the item was out of stock they won't honour it when they get more stock if the promotion has ended.
    The margins car dealers are making are so thin that they may not even have a few hundred quid margin in it.

  • DrEskimo
    DrEskimo Posts: 2,409 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    I was going to purchase an extra with the difference.
    Any advice or help would be appreciated. 
    Thanks 
    If by 'extras' you mean any of their insurance products then I would think twice.
    Very often the products are poor and overpriced. Shop around online.

    Is the car still good value? Do you have a strict timeline to buy the car? If not, I suggest you just set up alerts on AutoTrader and other websites and wait for another car to come up at a better price.

    Car's do not have one set value. Even a car with the same trim, options, model year and mileage will vary depending on where and who is advertising it. You want to be looking out for those cars that are at the bottom end of the distribution.
  • Grumpy_chap
    Grumpy_chap Posts: 17,682 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Why did the OP not simply buy the car that was cheaper?
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    edited 12 August 2020 at 2:55PM
    Why did the OP not simply buy the car that was cheaper?
    Because the OP has contracted to buy the one from Available Car?

    Did they send the T&Cs to the OP by email? The link on their website always reloads the same page as you are currently looking at. If the OP has had no opportunity to read their T&Cs then the OP cannot be bound by T&Cs to which they haven't read and agreed.
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