Bank claiming money is in my bank when it shows its gone 11 August 2020 at 1:41PM in Reclaim Bank & Credit Card Charges 4 replies 192 views

JJfoster

So my rent went out of the bank only to go back in then the same say it was taken again.. All the numbers are correct for my total amount. And they are now saying it was put back in and we have spent it. And the landlord is wanting their money. Never missed a payment and this was back in June. With all what's going on I can't afford to pay another month's rent even though it has gone out in June. I would appreciate any help or advice you can give me 

molerat

What does the transaction history show ?  How was the money paid - SO, DD, FP ?

dunstonh

All the numbers are correct for my total amount. And they are now saying it was put back in and we have spent it. 

This is why you get bank statements.  So, you can look at the transactions going through the account and reconcile them.

Is what the bank is saying correct or incorrect?

JJfoster

The money went back in but went back out the same day and the bank are saying it didn't go out. But all money adds up to say it did

dunstonh

Statements are pretty black and white when it comes to transactions.  Someone is not reading the statement correctly.  Either you or the bank.   Maybe ask the bank to explain why it doesnt add up?