Expedia Booking Fee Refund

BelfastHighlander

I'm curious if anyone has had any success in getting a booking fee refund from Expedia?
In February, I booked flights via Expedia with Lufthansa. The flights were cancelled at the end of May, and I was refunded by Lufthansa today. All that remains from this transaction is an £18 booking fee that Expedia took (£3 times 6 passengers).
I know this fee is minuscule in comparison to the flight refund, but it's more the principal. Are Expedia entitled to keep this? If so, I'm sure they are making a tidy profit.

bagand96

It's the fee they charge for the service they provide for arranging your booking.  I've no idea if it's refundable or not - but Expedia did provide the service (i.e. they arranged your booking with Lufthansa).  Regardless of the fact that Lufthansa subsequently cancelled the flight later.  What do the Expedia T&Cs say about their booking fee?

Westin

I believe Lufthansa actually charge the agent a booking fee for using their system software.  Referred to as a GDS fee and I think is/was €8pp.