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Unable to take over electric account

I moved house in May, filled in the online form to take over the electric account that was with EON, that advised that they would be in contact. Roll on July and I hadn't heard anything,  couldn't find anyone to phone so filled in the form again. 
It's another 2 weeks and I still haven't heard anything,  is there anything I can do? I would like to change to the cheapest supplier but I don't have an account number 

Comments

  • Robin9
    Robin9 Posts: 12,913 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    A letter headed COMPLAINT to Customer Services.
    Never pay on an estimated bill. Always read and understand your bill
  • dave_dph
    dave_dph Posts: 665 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Eon's online chat may be available during normal office hours.
    I would phone them.
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