We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Money from Travel Agent

michelle55
michelle55 Posts: 2 Newbie
First Post
edited 19 May at 3:51PM in Coronavirus Board
Dear Martin
i booked a holiday flight to Bali via Kuala Lumpa  with STA Travel and they refused to give a full refund saying we had to wait 2 years for our vouchers to be turned into cash.  So, we rebooked from April to end July and flights were again cancelled.  

We tried to rebook (flights with Malaysia airlines to the value of 1649.24).  Mt bank said they could get a refund of 989.54 and STA sent me an email saying I wasn’t entitled to the deposit(40 per cent)  as I signed their agreement.  Is this correct?  Note the small print does say nonrefundable deposit. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.5K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.