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How to complain to estate agent
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Really!wannaberich41 said:
The lock-in period was 20 weeks which we are past now. But still to pay a get out fee to cover the costs.Grumpy_chap said:Once the sole agency lock in expired, you are normally able to end the agreement and go to another EA. What notice period does the agreement require? Just follow that and go elsewhere. Save the hassle of complaint.
just feel disappointed that they’re not doing what was agreed so don’t understand why we should have to pay the fee to cover the costs etc of photos when the didn’t keep to the agreed terms. 😔
I have never seen any EA work on anything other than "no sale no fee" and I would never chose an EA who was not on this basis. After 20 weeks, if they haven't sold the property, they are never going to sell it (except I would show forbearance if 16 of the 20 weeks were lockdown as then it is only really 4 weeks)0
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