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M&S Reward Points

Very surprised to learn today that the validity of Reward vouchers which have expired during the Covid lockdown period is not being extended as, and I quote, " Unfortunately, as reward vouchers are valid for 15 months they were not extended to the Covid-19 outbreak."  This seems a very strange decision.  The amount involved insofar as I'm concerned is minimal.  It's the principle!

Comments

  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    Why is it unfair?
    M&S have been open throughout COVID. 
  • phillw
    phillw Posts: 5,666 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Why is it unfair?
    M&S have been open throughout COVID. 
    The food halls have been. I can see both sides & I would certainly try asking nicely if it were me.
  • Whether or not they have been open during COVID does not make a great deal of difference if you have been shielding, which my wife and I have!
  • D3xt3r5L4b
    D3xt3r5L4b Posts: 1,852 Forumite
    1,000 Posts Fourth Anniversary Name Dropper
    It’s down to them as a retailer and promotional offerer as to what they do and don’t do with their vouchers. 

    If they decide to not extend them then so be it. 
  • Silvertabby
    Silvertabby Posts: 10,253 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper Photogenic
    mikeat63 said:
    Whether or not they have been open during COVID does not make a great deal of difference if you have been shielding, which my wife and I have!
    You could have shopped on line.  Everyone needs knickers/underpants etc.  
  • And they last 15 months, you haven't been shielding since 2019?
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