M&S Reward Points

mikeat63

Very surprised to learn today that the validity of Reward vouchers which have expired during the Covid lockdown period is not being extended as, and I quote, " Unfortunately, as reward vouchers are valid for 15 months they were not extended to the Covid-19 outbreak."  This seems a very strange decision.  The amount involved insofar as I'm concerned is minimal.  It's the principle!

D3xt3r5L4b

Why is it unfair?
M&S have been open throughout COVID. 

phillw

D3xt3r5L4b said:

Why is it unfair?
M&S have been open throughout COVID. 

The food halls have been. I can see both sides & I would certainly try asking nicely if it were me.

mikeat63

Whether or not they have been open during COVID does not make a great deal of difference if you have been shielding, which my wife and I have!

D3xt3r5L4b

It’s down to them as a retailer and promotional offerer as to what they do and don’t do with their vouchers. 

If they decide to not extend them then so be it. 

Silvertabby

mikeat63 said:

Whether or not they have been open during COVID does not make a great deal of difference if you have been shielding, which my wife and I have!

You could have shopped on line.  Everyone needs knickers/underpants etc.  

[Deleted User]

And they last 15 months, you haven't been shielding since 2019?