Smart Parking LTD 14 day limit ?

nosferatu1001

Check your spam folder daily
Responses end up there quite often. 

Coupon-mad

Of course you can add stuff about knowing they don't use the POFA and that they can't hold you liable, by adding that to the template.  Just don't say who was driving.

God these are simple to win.

Flappersmkip

Nothing from them yet, it worth screenshotting the confirmation of submission on the web page. Re-submit my appeal ? Even though the 14 days they say I need to pay the £60.00 has elapsed you think ?

Redx

Smart have 35 days to respond to any appeal , says so in the BPA CoP that you haven't read , be patient and keep checking your inbox and spam folder

The 14 days is irrelevant

D_P_Dance

Read what Pete Wishart MP said recently in the House of commons about Smart Parking.

"I am sick and tired of receiving emails from people complaining about the behaviour of parking companies, telling me that they will never again visit Perth city centre because of the negative experience they had when they had the misfortune to end up in a car park operated by one of these companies. I have received more complaints about one car park in the city of Perth than about any other issue. That car park is operated by the lone ranger of the parking cowboys: the hated and appalling Smart Parking—I see that many other Members are unfortunate enough to have Smart Parking operating in their constituencies. It has reached the stage where one member of my staff now spends a good part of each day just helping my constituents and visitors to my constituency to navigate the appeals process.
…
The BPA does not have the ability to regulate these companies and has shown no sign whatsoever that it is trying to get on top of some of the sharper practices. The BPA gives a veneer of legitimacy to some of the more outlandish rogue operators by including them in their membership, allowing them to continue to operate. The Bill will oblige operators such as Smart Parking to amend their practices.

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.

Flappersmkip

Dear Miss J Broadbent

Parking Charge Notice Number : ------------


Thank you for your recent communication.

I have noted the points you raised and would like to confirm that we are cancelling the Parking Charge Notice.

If I can be of any further assistance please do not hesitate to contact me.


Yours sincerely,

Smart Parking Ltd"

donotreply@smartparking.co.uk <donotreply@smartparking.co.uk>	Aug 10, 2020, 4:47 PM (1 day ago)
Thank you everyone !!

Redx

Patience gets its reward , well done for following the well trodden path

Le_Kirk

Nice result.