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Will I be paid out

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I applied independently to reclaim back monies from my bank regarding my premier account. 
My bank has contacted me to inform me that they have received my complaint and I will receive an outcome in the next few weeks.
Has anyone been through this procedure and have received a letter at this stage. Would appreciate what your outcome result was.

Thanks

Comments

  • -taff
    -taff Posts: 15,376 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No one elses outcome has any bearing on yours.
    Non me fac calcitrare tuum culi
  • KerryT
    KerryT Posts: 12 Forumite
    Second Anniversary First Post
    You've not said which bank you are claiming from but for reference when I claimed unfair overdraft charges from Lloyds I only received acknowledgement of the claim via text then a letter with the outcome. I imagine they are swamped that the moment so I wouldn't worry too much  
  • I'm claiming from Barclays Bank regarding my premier account. 
  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It doesn’t matter what bank you’ve complained to or what bank account you’ve complained about, your complaint is unique based on your own set of complaint points, presuming you’ve not just relied on a template letter or googled complaint points before submitting a potentially fraudulent complaint.

    you’ll find out within 8 weeks whether or not you’ll receive an offer of redress.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • dunstonh
    dunstonh Posts: 119,791 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    My bank has contacted me to inform me that they have received my complaint and I will receive an outcome in the next few weeks.

    It is a regulatory requirement to acknowledge your complaint and explain the process.   At the point this letter was issued they would not have even considered the content yet.

    Would appreciate what your outcome result was.

    Statistically, most are getting rejected due to timebarring.   Beyond that, it is impossible to guess which side it will fall.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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