Defaulted nearly 3 years after DMP started

MinuteNoodles

Simply being in a DMP will affect you getting a mortgage. The amount you owe will affect you getting a mortgage. There's several factors which combined will prevent you getting a mortgage than just a 2 year old default.

bell2020

Thanks @MinuteNoodles but I am fully aware of that.

The date of the defaults affect the APR and product we are offered. We have to get a product with criteria "default within 2 years" rather than the product with slightly lower APR with criteria "default within 4 years" 

MalMonroe

This bit concerns me : (apart from the obvious grammatical errors - did Next REALLY write that?) 

"If Stepchange didn't make us aware that you require a long term plan (longer than 18 months) then your account would of* been put on our short term plan, as you was** not able to return to your minimum payments after the 18 months your account was defaulted and put on to a long term plan".

I would be inclined to contact StepChange (who I always usually recommend because they helped me so much when I was struggling) and ask them why they didn't put you on a long term plan in the first place and tell them that your Next account was defaulted because of their error. See what they say. 

*would HAVE         **you WERE      (Did a business REALLY put those terms?!)

bell2020

@MalMonroe
I thought the exact same when I read it. It was via email and a response from a member of Nexts collections team. 

Thats a good idea, I'll speak to SC. Thanks