Applying for Loan after Payment Holiday

lumy

Thrugelmir said:

lumy said:

Following receiving the SAR report from experian I can see that the monthly mortgage balance is actually held which of course makes the payment holiday very easy to spot. Had I seen this in the first place and also not been lied to by Barclays bank I wouldn't have questioned your responses or even needed to ask the question in the first place! Sorry for the frustration caused :-)

That's due to a lack of knowledge rather than a delibrate lie. Unfortunately call centre operatives will second guess far too often. 

It wasn't the call centre person's knowledge - she contacted the appropriate department who's "knowledge" she passed on to us.