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This is a new one on me!

soolin
soolin Posts: 74,959 Ambassador
Part of the Furniture 10,000 Posts Photogenic Name Dropper
I know we get threads about buyers complaining about things missing from packages but one of my buyers appears to have got extras with one of mine. 

I sent a small widget less than £6 in a large letter mail lite bag, My feedback thanks me for the extra high ended branded wallet enclosed with their order.  I have no explanation for the feedback, I don’t sell or use high end brands, my package was sealed properly when posted and looking at the feedback they usually leave my feedback  is unique, they usually just say ‘item arrived I am happy thank you’ . 

Just one of those strange little things that make you wonder.....
I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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Comments

  • olgadapolga
    olgadapolga Posts: 2,328 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Did you look at the buyer's "feedback left for others"? I've had some really odd feedback, sometimes for items I don't sell, but  then discovered that  the buyer had left the same feedback for all his purchases.

    Buyers can be interesting...
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    edited 2 August 2020 at 9:16AM
    Maybe they submitted the feedback without editing what they wrote for the previous purchase? 
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did you look at the buyer's "feedback left for others"? 
    MarkN88 said:
    Maybe they submitted the feedback without editing what they wrote for the previous purchase? 
    soolin said:
    and looking at the feedback they usually leave my feedback  is unique, they usually just say ‘item arrived I am happy thank you’ . 

    Perhaps it's just me, but I read that as the buyer's feedback for others was checked and discounted. 
  • noitsnotme
    noitsnotme Posts: 1,584 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Buyer has selected the wrong transaction when leaving feedback maybe?  I get this occasionally where the feedback doesn’t seem to match the product I sold.  I also get the occasional message asking why they haven’t received a product I’ve never stocked - in pointing out I don’t sell that particular product they’ve then apologised for contacting the wrong seller.  

    I wonder if there is something in the formatting/layout of the eBay screen on certain devices that lead to buyers selecting the wrong transaction?
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 2 August 2020 at 9:45AM
    Did you look at the buyer's "feedback left for others"? 
    MarkN88 said:
    Maybe they submitted the feedback without editing what they wrote for the previous purchase? 
    soolin said:
    and looking at the feedback they usually leave my feedback  is unique, they usually just say ‘item arrived I am happy thank you’ . 

    Perhaps it's just me, but I read that as the buyer's feedback for others was checked and discounted. 
    Yes as per my OP feedback left for others is usually exactly the same , mine is the only one. It also refers to the wallet as being extra .

    I’ll probably never know! 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • olgadapolga
    olgadapolga Posts: 2,328 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 2 August 2020 at 10:08AM
    Did you look at the buyer's "feedback left for others"? 
    MarkN88 said:
    Maybe they submitted the feedback without editing what they wrote for the previous purchase? 
    soolin said:
    and looking at the feedback they usually leave my feedback  is unique, they usually just say ‘item arrived I am happy thank you’ . 

    Perhaps it's just me, but I read that as the buyer's feedback for others was checked and discounted. 
    Yep, missed that. It was early and my head was elsewhere. As was your buyer's by the sounds of it!
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Did you look at the buyer's "feedback left for others"? 
    MarkN88 said:
    Maybe they submitted the feedback without editing what they wrote for the previous purchase? 
    soolin said:
    and looking at the feedback they usually leave my feedback  is unique, they usually just say ‘item arrived I am happy thank you’ . 

    Perhaps it's just me, but I read that as the buyer's feedback for others was checked and discounted. 
    Yep, missed that. It was early and my head was elsewhere. As was your buyer's by the sounds of it!
    Yes, it does make a change though for a buyer to be congratulating a seller instead of moaning 😀
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • martindow
    martindow Posts: 10,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They may be disappointed if they buy from you again!
  • soolin
    soolin Posts: 74,959 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    martindow said:
    They may be disappointed if they buy from you again!
    I'd be disappointed as well :smile:
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    possibly opened in transit and the wallet was found by it and incorrectly combined.
    Sometimes you just gotta guess 
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