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Ticketmaster resale nightmare

6 replies 115 views
Hi I hope someone can help.
I bought 4 concert tickets for a Stormzy concert, managed to get really good seats prior to lockdown and then realised we had prior engagement so instead of reselling for more money I listed them with Ticketmaster’s resale fan to fan facility at face value. They pay you once the concert has passed which I didn’t mind as it was scheduled for September 2020. Then lockdown arrived so the concert has now been rescheduled until October 2021 and I contacted them and asked about my payment they have responded saying I will be paid AFTER the concert takes place in 2021. I told them I didn’t agree to this and that I wanted a refund as they have had my money and the new buyers money and cannot possibly expect me to wait until October 2021. A long dialogue took place and the upshot is they are refusing to budge on the issue. Can anyone advise me please as I want my money off them.

Replies

  • ToxicWombleToxicWomble Forumite
    480 posts
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    The t&c s clearly say you will be paid after the event.
    You will be
  • rosie71rosie71 Forumite
    3 posts
    First Post
    The t&c s clearly say you will be paid after the event.

    You will be

     
    While I understand that surely there must be some sort of common sense approach in light of recent events 
  • edited 2 August at 2:06PM
    photomephotome Forumite
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    edited 2 August at 2:06PM
    I don’t get it, you agreed to get paid after the concert had happened and that is what will happen. 

    Why can’t you wait til Oct 21
  • rosie71rosie71 Forumite
    3 posts
    First Post
    photome said:
    I don’t get it, you agreed to get paid after the concert had happened and that is what will happen. 

    Why can’t you wait til Oct 21
    I originally agreed to wait until after the concert in September 2020 not October 2021. We could not foresee that covid19 would then arrive and concert would be postponed until 2021. 
  • Paula_SmithPaula_Smith Forumite
    225 posts
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    Can't you now get your money back as they have changed the dates on you - and you can't make the new date?
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