Faulty Samsung ice maker

powerful_Rogue

@marksman_m , Have you not read what I put in reply number 5? Why are you talking about Small Claims Court at this early stage?

Spank

Why was the 5 year warranty cancelled?

You have been asked this already, but 
1 is it plumbed in

2 have you changed the filter 

3 have you tried a proper defrosting?

marksman_m

I’m really sorry @powerful_Rogue and @Sandtree, my internet is bugged and I got the messages way after I posted responses! Just read them now.

@Sandtree, it is just an ice maker issue and we use it often, but not frequently. The rest of the fridge works. Filters are changed regularly too @walesdave

The auto defrost is insufficient. Ran it 4 times in one go already!

ill have another chat with John Lewis on Monday with what I know now to see if I can come to a resolution. I was hypothesising about small claims court before being able to read the responses @powerful_rogue. Fingers crossed!  I’ll keep all updated till then!

marksman_m

Thanks for everyone’s suggestions and help feedback so far! Really humbled by responses 😄👍🙏

Sandtree

marksman_m said:

The auto defrost is insufficient. Ran it 4 times in one go already!

You can have our Samsung freezer if you want... auto defrost runs 24/7 and keeps it at a balmy +22-24 C even in winter

LucasJade97

powerful_Rogue said:

@marksman_m , Have you not read what I put in reply number 5 ice maker here? Why are you talking about Small Claims Court at this early stage?

what happend to you ice maker ?? 

TadleyBaggie

The OP hasn't logged on for 23 months, doubt they are ever coming back.