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jamessyme
Posts: 1 Newbie
Hi can anyone help? Recently I purchased 2 tickets for an animal experience for me and my wife's 30th anniversary. The website let me choose a date and time for the event. Now they have emailed me with a voucher cancelling the event under government advice. They refuse to refund my money, so I can rearrange an alternative. And they are still selling tickets even though they know that they can't fulfill them . Is this miss selling and am I entitled to a refund.
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What do the terms say re unavoidable postponement?0
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