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LBG collections Refund

Evening all, 
I'm new to this and honestly not sure if I'm in the right area, so if not apologies.
I checked my Halifax Current bank account and saw I had a refund for £382.52 labelled Bank Refund Collections Refund LBG.
I called Halifax straight away and they said it was a proper refund via Equiniti Copenhagen with an attached phone number of 0800 0271310. Couldn't call them as line closes at 5.
Very confused by this. I do have a sharesave scheme with Equiniti but couldn't see anything on their regarding this.
Any ideas?

Bearded Yeti

Comments

  • Notepad_Phil
    Notepad_Phil Posts: 1,678 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 29 July 2020 at 8:29PM
    £382.52 would be a bit over 3000 Danish Krone, do you have any dealings with Copenhagen/Denmark?
    If you work for a Danish company then it would seem very coincidental if it turns out not to be related to that.

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP have you ever had financial difficulties with any Lloyds banking group bank?
    Collections has two meanings to me 1. A previous account had gone into financial difficulty and perhaps closed off due to financial mismanagement. or 2. A foreign cheque sent off to Collections to collect funds .
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