Regulator to name and shame airlines over refunds – MSE News

Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that Ryanair and Virgin Atlantic were the worst-rated major airlines...

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'Regulator to name and shame airlines over refunds - MSE survey shows Virgin and Ryanair likely to be among them'

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  • WestinWestin Forumite
    5K Posts
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
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    Time for a sweepstake I think.

    Mine in order.
    1. Virgin Atlantic
    2. Ryan Air 
    3. EasyJet (probably more down to volume)
    4. British Airways
    5. Lufthansa 
    6. KLM/Air France
    7. TUI
  • PollycatPollycat Forumite
    32.3K Posts
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
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    "Name and shame the airlines..."

    The survey was for travel firms.
    LoveHolidays was one of the worst.
    OTB and Teletext Holidays were also included (not surprising considering the number of threads about all 3 companies).
    Also Booking.com and Alpharooms were included in the 70 - not exactly airlines...
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