LG and AO leaving me with a washer dryer I can't use

Kellie87

m-holland said:

Was it definitely AO that installed it, I had to buy a new washing machine from AO the month before and they werent doing installs then due to COVID

Hi,
Yes it was definitely installed by AO

Kellie87

powerful_Rogue said:

Did AO tell you to contact LG, or did you just contact LG first?

Hi,
I contacted LG first. When I did contact AO I had to go through some automated questions and they automatically connected me to LG! I realised the only way to speak to anyone in AO is to select the option that says the machine is NOT faulty, even if it is.

Strongbow1

Hi Kellie87 
Another thread re LG.  I think we are starting to win with the LG TV  problem. TV or Washing Machine, its still LG.

https://forums.moneysavingexpert.com/discussion/6174843/lg-ask-83-year-old-lady-to-carry-her-john-lewis-1400-lg-55-oled-tv-to-another-room-on-going-saga#latest

Will be adding to the LG TV thread later. Busy bee. Just wanted to give you   

Good luck.