Xbox One S Hard Drive Help

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Hi, can anyone help our situation please?
My son dropped our Xbox one on the wooden flooring with a big loud thud. It would turn on but make a beeping noise then turned off. I’ve done all the usual YouTube videos, self help Xbox chats. Husband opened up the Xbox and found that the hard drive disk arm isn’t moving to read the disk. It is broken. The little prongs aren’t connecting he says. So can anyone tell me how I can get all our game data off the hard drive please? Son has years and hours of all the Lego Marvel and adventures games that’s he’s completed with great joy. We aren’t subscribed to the Xbox Live so I’m guessing game data is stored on the hard drive not disk?
My son dropped our Xbox one on the wooden flooring with a big loud thud. It would turn on but make a beeping noise then turned off. I’ve done all the usual YouTube videos, self help Xbox chats. Husband opened up the Xbox and found that the hard drive disk arm isn’t moving to read the disk. It is broken. The little prongs aren’t connecting he says. So can anyone tell me how I can get all our game data off the hard drive please? Son has years and hours of all the Lego Marvel and adventures games that’s he’s completed with great joy. We aren’t subscribed to the Xbox Live so I’m guessing game data is stored on the hard drive not disk?
How do we replace the hard drive and where from? It’s a 1tb. Xbox is out of warranty.
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Replies
Sound to me like you might have a heatsink issue.
Arm not moving suggests you opened the hard drive casing which:
A) is very difficult to do
More likely it's a bent connector or something came loose, pictures will help us see what you are referring to