Compromised accounts

WttnShn · 29 July 2020 at 8:27AM

Hey all,
apologies if I’m posting in the wrong forum but I am a new member.

Over the past week or so, I have notices a number of small transactions on my accounts which I have not made. They always seem to be from foreign countries i.e Czech Republic/Singapore. Whilst I have reported these as fraud to whichever account/credit card it has been made on, I feel somewhat silly for having to report £5-£10 transactions.

I am not entirely sure how those doing this have obtained my details as I am very security conscious and use antivirus/vpn etc and this is the first time something like this has occurred.

Whilst I have frozen all my accounts temporarily this is not ideal in the long term. Other than cancel all my cards and change my cards on all accounts I have is there any other way of sorting this out?

Thanks in advance

[Deleted User] · 29 July 2020 at 8:29AM

Given this is happening on your 'accounts', rather than just one card, your priority is to review your own security, both physical and technological.

born_again · 29 July 2020 at 12:09PM

Card details can be obtained every time you use your card. Either online (compromise at retailer end) or on the highstreet. Full card no on retailers receipt.

Not been on any websites offering Free trials for anything?

PRAISETHESUN · 30 July 2020 at 11:37AM

Get in touch with your banks/CC providers and report everything fraudulent - no matter how small the amount. Ask for new cards and to review your account security - they might be able to put a mark on your account that flags transactions more frequently. There's no easy way to fix this without doing so as once your details are compromised there's unfortunately no way to "uncompromise" them. Better to nip this in the bud before its £1000 transactions instead of £10 ones...

jimbo26 · 30 July 2020 at 11:40AM

Fraudsters will do small transactions in the first instance to see if the card is and details tey have are ok. They will then go in for a big purchase. I'm surprised that your banks / card provider hasn't picked up on this behaviour themselves. I had a recent small transaction to a US company and my card provider were in contact with me within minutes.