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EasyJet flights

Razymullen
Razymullen Posts: 1 Newbie
edited 19 May at 3:51PM in Coronavirus Board
Our family of 4 is due to fly to Spain 13th Aug with EasyJet, this was booked Nov 2019. We are unable to quarantine on return,  due to work commitments and also gov guidelines now suggesting we shouldn’t be flying.  To change the flights to next Easter is a fortune and at present I can’t see an option to receive a voucher anywhere on the’ manage booking’ Section of website. I haven’t checked in yet as I am unsure of best route to take. Any suggestions?

Comments

  • Caz3121
    Caz3121 Posts: 15,876 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    from their website...as you are outside 14 days it looks like no voucher option unless your flight is cancelled (in which case refund would also be an option)

    Spain - Flying programme 

    28/07/2020

    We plan to operate our full flying programme to Spain in the coming days. However due to the recent changes to quarantine requirements for passengers arriving in the UK from Spain we understand that customers may wish to change their travel plans. If your fight is within 14 days you can currently transfer your flights without a change fee online via Manage Bookings. Any changes must be made by Wednesday 29th July 11:59PM BST. (*Please note any fare difference will apply). Any customers who would prefer to receive a voucher for the value of their booking can call our contact centre for their voucher code.

    If your flight is outside of 14 days our normal terms and conditions apply and you will be able to change your flight without a change fee. Should any flights be cancelled, customers will be notified and informed of their options which include transferring to an alternative flight free of charge, receiving a voucher for the value of the booking or applying for a refund via a webform on our dedicated Covid-19 Help Hub at easyJet.com.

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