So had texts from MyCRS.co.uk about 3 bill

I have been getting a lot of calls a debt collection company recently regards a 3 bill or so they say and today I got an SMS from them with link and amount to pay. Now I have spoken to 3 and they say I have nothing outstanding and additionally I haven't been with 3 for about 7 years! But these people have all my details - DOB, address, mobile etc - the bill itself is tiny but I smell a scam. I am not engaging with them but was wondering if anyone else has come across them?

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  • Not come across them but a 30 second search on the old google shows they are a legit debt collection company, contact them and ask for proof of the debt, that would be a good start. 
  • My father also keeps getting texts from them, for an outstanding 3 bill, but he's not even on 3. not sure how I can get them to stop sending messages as you have to register on their site before you can even talk to anyone, as there is no telephone number anywh
  • pbartlett
    pbartlett Posts: 1,397
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    edited 30 March 2021 at 1:49PM
    just lt because the text says from mycrs does not mean it is from them.

    any reputable debt collection agency that had your number would call you.

    dont click on any link. if they call you dont give bank details over the phone - ask them for their address and say you will post a cheque for the amount owed once they have written to you with proof of the debt.

    if you are able, record any calls and / ormake contemporaneous notes.
  • MalMonroe
    MalMonroe Posts: 5,783
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    Rev123 said:
    My father also keeps getting texts from them, for an outstanding 3 bill, but he's not even on 3. not sure how I can get them to stop sending messages as you have to register on their site before you can even talk to anyone, as there is no telephone number anywh
    There's this : Three Customer Service - Free Contact Number 0333 338 1001

    Isn't it possible to block the texts on your father's phone? Or just delete immediately. Texts like this are a nuisance but they'll stop eventually. In my experience, anyway.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • About 18 months ago i got 2 or 3 a week from mycrs saying i owed £302.51 which was owed to TalkTalk.I have never had an account or bought anything from TalkTalk.After about 9 months i stopped getting these texts to my mobile.This August they have started again,i have linked my mobile to my PC so am able to cut and paste these texts which i then forward to [email protected] have also contacted TalkTalk and told them that someone is using their name in scam text messages and again forwarded them the texts,but they completely miss the point.I also did do a google search for crs(before i had the phone link on the comp.) i put in the ref. no. and there is no record of me on their system.
  • sourcrates
    sourcrates Posts: 28,557
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    This thread is two years old, the OP hasn't been active on here for over a year.

    Basic rule of thumb with debt collection, unless they write to you, you can ignore all other contact.

    If they do bother to write, respond with the "provit letter" available from the sticky thread on debt free wannabee.

    See what they come back to you with.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing [email protected]. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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