Dealer now charging for delivery to my house

Jonesya

The VED charge I think you'll have to accept, it is an extra charge, outside of their control which was introduced since you signed the deal.

The delivery is different though because normal activity is resuming, public transport is running and people are allowed to use it, we have left lock-down, so the argument 'things have changed' doesn't work because the car can be delivered safely as agreed. If the business decides it wants to stop in-house deliveries and use a 3rd party company at additional cost, then if your agreement included delivery, then it should pick-up that extra cost.

If you don't get any luck with the dealer meeting them half-way then you could try Drive the deal because it looks very bad on them to be advertising cars at prices, with dealers then adding additional costs once the car is purchased.

Herzlos

It's not in-house delivery they have stopped, they've stopped delivery by driving the vehicle to the customer.

They don't want the driver to spend 5+ hours breathing in your car and having to clean it out at the end, before the driver has to find some other way home. By putting it on a transporter, there's likely only a driver in the car for a few minutes at each end and less contamination risk. Most dealers don't have in-house transporters.

If this is a network dealer, you can always see if they can get it transferred to a dealer nearer you.

Mistral001

Ask them for a discount for collecting it yourself.  The price quoted should be the extra cost of using a transporter over and above what it costs to get a driver to to drive the car.  

MinuteNoodles

Scrapit said:

330 quid is a good price for a 10 hour round trip for the delivery guy. See if you can get it down a bit if possible but it shouldn't be a deal breaker.

You're not in transport are you? It won't be a 10hr round trip, it'll be more like 12, and if they're using a transporter, even a beavertail jobbie, they've got costs. You're making barely minimum wage at £1 per loaded mile even if you own the transporter outright and a 5hr journey in a car can be between 250 and 350 miles. Without a backload the transporter is doing 500-700 mile round trip. £120 in wage costs just for the minimum wage, another £120 in fuel leaves them £90 to cover everything else. £4 will go in tyre wear, about the same again in servicing costs so we're down to £80 to cover tax, insurance, goods in transit insurance, vehicle depreciation. And all to draw no more than minimum wage.

AdrianC

MinuteNoodles said:

Scrapit said:

330 quid is a good price for a 10 hour round trip for the delivery guy. See if you can get it down a bit if possible but it shouldn't be a deal breaker.

You're not in transport are you? It won't be a 10hr round trip, it'll be more like 12, and if they're using a transporter, even a beavertail jobbie, they've got costs. You're making barely minimum wage at £1 per loaded mile even if you own the transporter outright and a 5hr journey in a car can be between 250 and 350 miles. Without a backload the transporter is doing 500-700 mile round trip. £120 in wage costs just for the minimum wage, another £120 in fuel leaves them £90 to cover everything else. £4 will go in tyre wear, about the same again in servicing costs so we're down to £80 to cover tax, insurance, goods in transit insurance, vehicle depreciation. And all to draw no more than minimum wage.

'course, that assumes they're delivering a single vehicle, point-to-point.

mobileron

Get it driven,he will thrash the hell out of it for 5 hours.

jb66

The dealer could at least offer to pay the train fare and fuel for the return leg

pully2183

I've spoken to the dealer and they have agreed to cover half the £330 cost for transport delivery. Not perfect but seems fair enough. 

Jumblebumble

Herzlos said:

Covid changes all sorts of things, if you went to them via DtD they are probably making almost nothing on it so can't absorb much.

Your options are pretty clear here: collect the car yourself, pay the delivery charge, or cancel it and lose your deposit.

Personally, I'd rather collect the car and I'd just be either hiring a car from local to you to local to them, then drive it home, or see if I've got a bored friend/relative willing to drive me down there.

How much did you save via DtD?

I disagree
Covid has changed nothing unless the OP wants to be charitable
The amount that the business can absorb is irrelevant and is part of the risk of doing business.
There is nothing to stop the dealership delivering the car.
It is their choice not to do so and there is no reason on earth why that choice should impact the OP 
If they found that the car manufacturer suddenly offered them the car at 50% off would they share this good fortune with the OP ?

Scrapit

pully2183 said:

I've spoken to the dealer and they have agreed to cover half the £330 cost for transport delivery. Not perfect but seems fair enough. 

That is a good deal.