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Tesco Car Insurance: Cancelling auto-renewal

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Tesco Car Insurance: Cancelling auto-renewal

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My auto-renewal happens in 1.5 hours time.  I can't get through on the phone to stop it but I've sent them this which advises that I should ring them if I'm within 48 hours of the renewal time.  I'm worried that, since their office is closed due to C19, that money will be taken.


  • frederick1950frederick1950 Forumite
    71 posts
    10 Posts
    You should never use the word cancel....a
    the form states the word to use is lapse.
    However why have you  left it so late ?
    Personally I would always allow at least a week to make sure the direct debit can be stopped in time.
    The payment will probably go through so you will need to contact them somehow and as long as you can prove you have taken out cover elsewhere ( duplicated ) they should refund you minus any admin charges .

  • edited 26 July at 12:06PM
    GummomarxGummomarx Forumite
    67 posts
    Seventh Anniversary 10 Posts Photogenic Combo Breaker
    edited 26 July at 12:06PM
    I just plain forgot about the insidious auto-renewal.  I was signed up for an annual payment.

    As I type, I've just received a reply from Tesco saying 'Thank you for getting in touch regarding your renewal. We're sorry that you don't wish to renew with us for another year. We will confirm your request has been processed within 3 working days via your preferred delivery method.'

    So, I think now I'm covered for no charges at all.

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