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Carparts4less

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angrycrow
angrycrow Posts: 1,105 Forumite
Tenth Anniversary 1,000 Posts
I know this is more of a vent or moan but given a fair few of us on the forum do our servicing and repairs I felt it worth raising this here.

I would suggest not using Carparts4less for your parts. They appear to currently be incapable of getting orders out correctly or in reasonable time amd they are not answering calls or responding to emails. 

I have been trying to get a refund for the missing items from an order placed in May since the first week in June. 

Comments

  • forgotmyname
    forgotmyname Posts: 32,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    On the other hand I have used them many times and never had a single order go wrong.

    Now I could moan about Amazon and their stupid delivery dates.  Order items on Wednesday.  Delivery Thursday, Friday, Saturday..
    Change them all to Saturday.. No you cannot do that.. Change the Thursday/Friday deliveries and its Monday/Tuesday onwards??
    But others may have used Amazon for years and been happy with their delivery options.


    Censorship Reigns Supreme in Troll City...

  • MinuteNoodles
    MinuteNoodles Posts: 1,176 Forumite
    1,000 Posts Name Dropper
    Now I could moan about Amazon and their stupid delivery dates.  Order items on Wednesday.  Delivery Thursday, Friday, Saturday..
    Change them all to Saturday.. No you cannot do that.. Change the Thursday/Friday deliveries and its Monday/Tuesday onwards??
    It's almost like the items you've ordered from Amazon are coming from different warehouses they have rather than the same one.

  • On the other hand I have used them many times and never had a single order go wrong.

    Now I could moan about Amazon and their stupid delivery dates.  Order items on Wednesday.  Delivery Thursday, Friday, Saturday..
    Change them all to Saturday.. No you cannot do that.. Change the Thursday/Friday deliveries and its Monday/Tuesday onwards??
    But others may have used Amazon for years and been happy with their delivery options.


    I've used them in the past without problems but we are currently living in different times and the OP is just sharing their experience at this moment.

    When we get back to something like normality(all praise Boris  ;)  ) they'll probably be just as good as before.
  • forgotmyname
    forgotmyname Posts: 32,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It's almost like the items you've ordered from Amazon are coming from different warehouses they have rather than the same one.

    Yeah and a mix of some not actually sold or fulfilled by Amazon. That stuff arrived the next day.  Same driver so why can't they collect all the items
    in the local depot for a single delivery. Thats the puzzle.  Not a big deal, just more work for them.


    Censorship Reigns Supreme in Troll City...

  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Doesn't our friendly youtuber Fred use them?
  • It's almost like the items you've ordered from Amazon are coming from different warehouses they have rather than the same one.

    Yeah and a mix of some not actually sold or fulfilled by Amazon. That stuff arrived the next day.  Same driver so why can't they collect all the items
    in the local depot for a single delivery. Thats the puzzle.  Not a big deal, just more work for them.


    You may find this hard to believe,but not every Amazon warehouse carries every item on their site.
    I know right mind boggling.

    They transfer stock between warehouse to fulfill orders.

    It must work as Jeff is worth a bob or two.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    It's almost like the items you've ordered from Amazon are coming from different warehouses they have rather than the same one.

    Yeah and a mix of some not actually sold or fulfilled by Amazon. That stuff arrived the next day.  Same driver so why can't they collect all the items
    in the local depot for a single delivery. Thats the puzzle.  Not a big deal, just more work for them.
    You may find this hard to believe,but not every Amazon warehouse carries every item on their site.
    I know right mind boggling.

    They transfer stock between warehouse to fulfill orders.

    It must work as Jeff is worth a bob or two.
    I think he means the courier's depot...

    So the courier's somehow meant to know that they were all a single order for simultaneous delivery - and, indeed, that there's more packages coming... That won't lead to "But I needed this two days ago! Why have you sat on it?" No, not at all...
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    The senders might all have used different delivery products.  Some next day others 2/3 days.  
  • forgotmyname
    forgotmyname Posts: 32,919 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The non Amazon order arrived next day. The items from Amazon got delivered over several days. But it never seems
    to have the option to have them delivered on the same day unless its a week away.

    Same delivery driver comes 3 days in a row where I would have been happy to change them all to the delivery on
    the 3rd day. Waste of a journey for the driver.  No point in delivering my painting sundries if i have no paint.

    Didn't the Amazon deliveries previous aloow a choice of any day?  Some of those items were you can have it tomorrow
    or a weeks time.  Others said tomorrow or the day after.  And then there are the items that I said send together package
    it all for Friday and they deliver it bit by bit over several days. One delivery just as we were going out the door due to not
    expecting a delivery.

    Minor gripe in the grand scheme of things though.

    Censorship Reigns Supreme in Troll City...

  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Amazon does allow you the option to have them all delivered on the same day.  It will wait for the longest lead tiime and deliver all at the same time
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