Card fraud

krishcanag7

Hi
It seems someone ordered a 2nd card on my Barclaycard credit card and used it for over £4000.00,. They have stopped both. But how could someone order a card...I am thinking some gang hacked into Barclaycard database.

Those 3 days before at a BWM dealer I was asked to try a 2nd machine to pay for a service as first one failed it did all seem a bit odd that.

Any views?
Krish

D3xt3r5L4b

A gang.. hacked Barclaycards database...?

Just making sure I’m reading that right. 

Jono111

Not only did the gang hijack the Barclays database but they also took over the local BMW dealership. What's the world coming to.

eddddy

So I guess somebody managed to change your registered address, and then set-up an additional card holder.

I believe that both those processes can be done online or over the phone - did Barclaycard tell you which it was?

If it was done online, did you fall for any phishing emails or scam phone calls - and give away your Barclaycard login credentials? 

If it was done over the phone - I guess somebody found out enough about you to pass security. (Have any Barclaycard statements failed to arrive? Do you shred old statements before throwing them away?)

Carrot007

krishcanag7 said:

But how could someone order a card...I am thinking some gang hacked into Barclaycard database.

I am thinking you are coming up with ridiculous hypothesis to rationalise it.

krishcanag7 said:

Those 3 days before at a BWM dealer I was asked to try a 2nd machine to pay for a service as first one failed it did all seem a bit odd that.

Those? Anyway that would be card not present fraud if they stole the details there, which is possible. Did the card leave you hand? (say no). And how do you know it was another card. If this is correct hen it is 100% someone you know well enough that they have done that. If so then work out who is was and get rid and possibly file a police report. You may well be related by the way.

born_again

krishcanag7 said:

Hi
It seems someone ordered a 2nd card on my Barclaycard credit card and used it for over £4000.00,. They have stopped both. But how could someone order a card...I am thinking some gang hacked into Barclaycard database.

Those 3 days before at a BWM dealer I was asked to try a 2nd machine to pay for a service as first one failed it did all seem a bit odd that.

Any views?
Krish

Have Barclaycard confirmed a 2nd card ordered?
If so then they need to explain how this happened, as to do so would mean your security details were breached.

Which database would they hack into? 

Card being declined is not unusual. Many reasons for it. 

jonesMUFCforever

You can easily tell if 2 cards are being used - the last 4 digits would appear on the statement.

krishcanag7

born_again said:

krishcanag7 said:

Hi
It seems someone ordered a 2nd card on my Barclaycard credit card and used it for over £4000.00,. They have stopped both. But how could someone order a card...I am thinking some gang hacked into Barclaycard database.

Those 3 days before at a BWM dealer I was asked to try a 2nd machine to pay for a service as first one failed it did all seem a bit odd that.

Any views?
Krish

Have Barclaycard confirmed a 2nd card ordered?
If so then they need to explain how this happened, as to do so would mean your security details were breached.

Which database would they hack into? 

Card being declined is not unusual. Many reasons for it. 

So far I saw a 2nd card online in my account and they have stopped both. 

krishcanag7

Carrot007

Last for numbers were different when I logged into my account. The card never left my hand but it's the only time in the BMW service centre the guy asked me to try this machine thou he said he had trouble with it he inserted it I out my pin and repeated this 2, times then he went get another machine. 

brianposter

krishcanag7 said:

Carrot007

Last for numbers were different when I logged into my account. The card never left my hand but it's the only time in the BMW service centre the guy asked me to try this machine thou he said he had trouble with it he inserted it I out my pin and repeated this 2, times then he went get another machine. 

That is something that is definitely worth reporting to Barclaycard.