Help !! Payment freeze coming to an end and company wants to charge me 3 months missed payments ???

beccaltate

Can someone please help me ! 

I have a credit card with Sainsburys bank and had to take a 3 month payment holiday freeze due to loosing my job with Corona Virus . 

They have just contacted me to let me know that my payments will be start next month which I’m happy and able to start paying again . 

But my first payment is the 3 months that I have missed ?? Coming over over £300 

Is this correct ? I was aware that you will need to pay the interest that have added up over the 3 month payment holiday term but not the payment holiday payments ? 

Anyone with advice or help ? 

adamp87

Have you spoken to anyone to see if you can make partial repayments? I think they aren’t doing anything incorrect though

beccaltate

Hi thanks They never gave me any other options just said that was it ? I’m just on hold to them again as I don’t feel that is right . 

[Deleted User]

What's your current balance? 

beccaltate

Hi just over £2,000

beccaltate

Just spoke to them the advisor has made an error on the account and I don’t need to pay 3 months . Thanks for all your help though x

ZaSa1418

beccaltate said:

Just spoke to them the advisor has made an error on the account and I don’t need to pay 3 months . Thanks for all your help though x

phew, glad you got it sorted