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Matress fault
System
Posts: 178,423 Community Admin
This discussion was created from comments split from: Consumer Rights: MSE Article discussion (DO NOT ASK CONSUMER QUESTIONS HERE).
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Could anyone help please, bought a mid priced mattress 18months ago from well known retailer, top layer of foam has completely come away from base layer, technician they sent said it is a manufacturing fault and he could respray with glue in my home, wasn't keen on this so he said try an get compensation, but they may offer respraying anyway, can anyone advise much appreciated.0
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@northernlass_62 We have created a new thread for your questionOfficial MSE Forum Team memberThis account's Inbox is not monitoredPlease report all problem posts to forumteam@moneysavingexpert.com0
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Given its 18 months old it is the retailer's right to decide if to repair, replace or refund on the first instance of a fault.0
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Compensation for what ??
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