Clark’s Shoes/Sunglasses Scam

halcyonlisa

I’m guessing that this may have been posted before but I don’t want others to fall for the same scam I did. I thought I was really savvy and check for fraud and fake websites, maybe it was being I lockdown that made me less careful I don’t know but I saw Clark’s Shoes advertising on Instagram. Clicked on the website and ordered myself £74 worth of shoes. I got an email receipt through from support@bhlshop.com instantly suspicious I checked my bank account and the payment had gone through to Singapore. I immediately realised what had happened. As I had paid on my debit card I called my bank straight away and they cancelled my card and sent me a new one. 

Time went by, I had to wait to make sure I didn’t get my goods before I could raise a dispute and get my money back, and no shoes arrived - as you can well imagine. But what did arrive was a pair of fake Rayban sunglasses. 

I have raised a dispute with my bank and they have refunded me the £74 but they said that if the company provide proof of delivery that they will take the £74 back from me. 

The company have emailed me proof of delivery - which is of course when the cheap Rayban sunglasses were delivered. I will now have to continue this dispute with my bank. 

I’m sure this is an old scam that’s been doing the rounds, but just to give the heads up that if you don’t want to lose your money on a cheap old pair of sunglasses from China - be really careful who you buy Clark’s shoes from 

soolin

As you say this is common - the old social media Far East Dodgy advert and we are getting threads frequently now, this is the one from yesterday

https://forums.moneysavingexpert.com/discussion/6172164/import-duty-on-goods-coming-from-china#latest

If you have done a chargeback on the basis of INR then yes you are likely to lose the money back to the company, you need to be persistent with the bank and explain that you have goods but the wrong ones and they are fake anyway.

I am intrigued as to why the scammers seem to go for shoes , perhaps it is because we are more likely to buy branded? 

DoaM

PS - this should be in PV&W.

Pollycat

If you're buying Clarks shoes why don't you go direct to the Clarks website?

What is this fascination with buying stuff through social media?

https://www.clarks.co.uk/

I've bought quite a few pairs from this website:

https://www.clarksoutlet.co.uk/

Both are kosher Clarks websites.

Aylesbury_Duck

Pollycat said:

If you're buying Clarks shoes why don't you go direct to the Clarks website?

What is this fascination with buying stuff through social media?

https://www.clarks.co.uk/

I've bought quite a few pairs from this website:

https://www.clarksoutlet.co.uk/

Both are kosher Clarks websites.

My thoughts entirely.  Such scams only perpetuate because there are always people prepared to take a chance to save a few quid.

Pollycat

Aylesbury_Duck said:

My thoughts entirely.  Such scams only perpetuate because there are always people prepared to take a chance to save a few quid.

And a lot of the people who do fall for such scams always say they're careful about which websites they use or are 'savvy shoppers'.

jimbo6977

Depends, for example remaindered stock is often only available through re-sellers. 

I recently bought my son a £300 bike for £160 through a legit re-seller because it's a model that no longer fits with the manufacturer's brand/image.  

The only downside was having to assemble the thing!

Jumblebumble

jimbo6977 said:

Depends, for example remaindered stock is often only available through re-sellers. 

I recently bought my son a £300 bike for £160 through a legit re-seller because it's a model that no longer fits with the manufacturer's brand/image.  

The only downside was having to assemble the thing!

Correct
Dell sell a lot of their end of line brand new kit and cancelled orders through third parties

bris

Jumblebumble said:

jimbo6977 said:

Depends, for example remaindered stock is often only available through re-sellers. 

I recently bought my son a £300 bike for £160 through a legit re-seller because it's a model that no longer fits with the manufacturer's brand/image.  

The only downside was having to assemble the thing!

Correct
Dell sell a lot of their end of line brand new kit and cancelled orders through third parties

Yes but these places tend to have a good track history that will stand up to scrutiny. A bit of scrutiny by the OP would have found all they needed to know. 

Pollycat

jimbo6977 said:

Depends, for example remaindered stock is often only available through re-sellers. 

I recently bought my son a £300 bike for £160 through a legit re-seller because it's a model that no longer fits with the manufacturer's brand/image.  

The only downside was having to assemble the thing!

Jumblebumble said:

Correct
Dell sell a lot of their end of line brand new kit and cancelled orders through third parties

But we're talking about Clarks shoes here. Not cycles or computers.

And surely the message is still the same:

check who you are giving your money to before you click on 'pay now'.

born_again

halcyonlisa said:

I’m guessing that this may have been posted before but I don’t want others to fall for the same scam I did. I thought I was really savvy and check for fraud and fake websites, maybe it was being I lockdown that made me less careful I don’t know but I saw Clark’s Shoes advertising on Instagram. Clicked on the website and ordered myself £74 worth of shoes. I got an email receipt through from support@bhlshop.com instantly suspicious I checked my bank account and the payment had gone through to Singapore. I immediately realised what had happened. As I had paid on my debit card I called my bank straight away and they cancelled my card and sent me a new one. 

Time went by, I had to wait to make sure I didn’t get my goods before I could raise a dispute and get my money back, and no shoes arrived - as you can well imagine. But what did arrive was a pair of fake Rayban sunglasses. 

I have raised a dispute with my bank and they have refunded me the £74 but they said that if the company provide proof of delivery that they will take the £74 back from me. 

The company have emailed me proof of delivery - which is of course when the cheap Rayban sunglasses were delivered. I will now have to continue this dispute with my bank. 

I’m sure this is an old scam that’s been doing the rounds, but just to give the heads up that if you don’t want to lose your money on a cheap old pair of sunglasses from China - be really careful who you buy Clark’s shoes from 

Wrong chargeback used.....
Should have either been "Goods not as described" which you have to prove what was ordered against what was received or "Counterfiet" which you just need proof from Clarkes that it was not them selling the goods/Fake website.
Well them emailing YOU proof of delivery means nothing. They have to dispute the chargeback with the bank. If they do not do that within 45 days, then tough luck they have lost out.
Given they are in China not much they can do.

Just don't order any Chinese takeaways for a while 🤣